Signature Site Care

Let us handle the tech… so you don’t have to.

As a small business owner, you have more important things to do than figure out how to maintain an attractive, functional website. You just need things to work! We take care of your website for you, so you can get back to making a difference for your customers.


Technical Support

We provide hands-on help for up to 1 hour of WordPress issues and small tasks per month.

Performance Checks

A slow website hurts your bottom line. We optimize your site and check for issues.

Offsite Cloud Backups

Protect your website with a recent backup that can be restored instantly if you need it.

Security Scans

We check regularly for malware and known vulnerabilities, and fix issues if they arise.

Software Updates

We take care of all plugin, theme and WordPress core updates.

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Uptime Monitoring

We keep an eye on your website and send you a text message or email if it goes down.

A CARE-FREE SITE AT AN AFFORDABLE PRICE

We have a Signature Site Care plan to fit your needs—or you can build your own! No contracts. Cancel, upgrade or downgrade your plan anytime.

BASIC

Essential WordPress Upkeep
$50/month
  • Includes 1/2 Hour of Support Time
  • Software Updates (Monthly)
  • Secure Offsite Backups (Monthly)
  • Malware Scans (Monthly)
  • Monthly Report
  • Add-on Hours Available
  • Uptime Monitor
  • Performance Scans
Sign Up Now

ENTERPRISE

The Cadillac of WordPress Site Care
$180/month
  • Includes 1 Hour of Support Time
  • Software Updates (Weekly)
  • Secure Offsite Backups (2x Daily)
  • Malware Scans (Daily)
  • Monthly Report
  • Add-on Hours Available
  • Uptime Monitor
  • Performance Scans
Sign Up Now

CREATE YOUR OWN MAINTENANCE PLAN

Need something a little different for your site? Build your own plan with our a la carte maintenance services, and get exactly what you need.

FREQUENTLY ASKED QUESTIONS

Do you offer 24/7 technical support?

At this time, we do not. Our support hours are 9 AM – 6 PM Pacific Time, Monday through Friday. If your site is down over the weekend, please contact your webhost.

Do you offer SEO services?

We do not provide custom search engine optimization services, but we do offer two things to help you refine your SEO efforts.:

  1. We can make recommendations for excellent SEO tools within WordPress–and help you install and set them up!
  2. As part of a site maintenance plan, we can track the ranking of keywords people are using to find your site and your competitors.
What can I ask for during my support time each month?
Our Site Care clients ask us to help with all sorts of techy tasks on their site, like:

  • Installing and configuring plugins;
  • Setting up Google Analytics, Webmaster Tools, and Search Console;
  • Installing and configuring a pop-up, top-bar or other opt-in form;
  • Setting up Rich Pins or Facebook Pixels;
  • Configuring your site for SSL (may require purchasing SSL, depending on your host);
  • Tweaking your theme or site design;
  • Creating training videos on how to use WordPress or plugins, and more!
Can I cancel or change my plan any time?
Site Care plans are auto-billed through PayPal monthly, and each payment covers the 30 days ahead. If your monthly “honey-do” list requires more time than your plan allows, we can include additional tasks on an hourly or per item basis, depending on what you need.

For maintenance, there are no contracts, and you can cancel, upgrade or downgrade your plan any time. Just send an email!

There will be a $25 processing fee for any returned payments.

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