Signature Site Care
Let us handle the tech… so you don’t have to.
As a small business owner, you have more important things to do than figure out how to maintain an attractive, functional website. You just need things to work! We take care of your website for you, so you can get back to making a difference for your customers.
Technical Support
We provide hands-on help for up to 1 hour of WordPress issues and small tasks per month.
Performance Checks
Offsite Cloud Backups
Security Scans
Software Updates
We take care of all plugin, theme and WordPress core updates.
Uptime Monitoring
A CARE-FREE SITE AT AN AFFORDABLE PRICE
We have a Signature Site Care plan to fit your needs—or you can build your own! No contracts. Cancel, upgrade or downgrade your plan anytime.
BASIC
Essential WordPress Upkeep- Includes 1/2 Hour of Support Time
- Software Updates (Monthly)
- Secure Offsite Backups (Monthly)
- Malware Scans (Monthly)
- Monthly Report
- Add-on Hours Available
Uptime MonitorPerformance Scans
PREMIUM
Ultimate Site Care & Support- Includes 1/2 Hour of Support Time
- Software Updates (Monthly)
- Secure Offsite Backups (Daily)
- Malware Scans (Weekly)
- Monthly Report
- Add-on Hours Available
- Uptime Monitor
Performance Scans
ENTERPRISE
The Cadillac of WordPress Site Care- Includes 1 Hour of Support Time
- Software Updates (Weekly)
- Secure Offsite Backups (2x Daily)
- Malware Scans (Daily)
- Monthly Report
- Add-on Hours Available
- Uptime Monitor
- Performance Scans
CREATE YOUR OWN MAINTENANCE PLAN
Need something a little different for your site? Build your own plan with our a la carte maintenance services, and get exactly what you need.
FREQUENTLY ASKED QUESTIONS
Do you offer 24/7 technical support?
At this time, we do not. Our support hours are 9 AM – 6 PM Pacific Time, Monday through Friday. If your site is down over the weekend, please contact your webhost.
Do you offer SEO services?
We do not provide custom search engine optimization services, but we do offer two things to help you refine your SEO efforts.:
- We can make recommendations for excellent SEO tools within WordPress–and help you install and set them up!
- As part of a site maintenance plan, we can track the ranking of keywords people are using to find your site and your competitors.
What can I ask for during my support time each month?
- Installing and configuring plugins;
- Setting up Google Analytics, Webmaster Tools, and Search Console;
- Installing and configuring a pop-up, top-bar or other opt-in form;
- Setting up Rich Pins or Facebook Pixels;
- Configuring your site for SSL (may require purchasing SSL, depending on your host);
- Tweaking your theme or site design;
- Creating training videos on how to use WordPress or plugins, and more!
Can I cancel or change my plan any time?
For maintenance, there are no contracts, and you can cancel, upgrade or downgrade your plan any time. Just send an email!
There will be a $25 processing fee for any returned payments.